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Return and Exchanges

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellationperiod will expire after 14 days from the day onwhich you acquire, or a third party other than thecarrier and indicated by you acquires, physicalpossession of the last good.

To exercise the right to cancel, you must inform us (INSERT: Name, street, number,postcode, town, e-mail address, telephone number)of your decision to cancel this contract by a clearstatement (e.g. a letter sent by post, fax or e-mail).

You may use the attached model cancellation form,but it is not obligatory.To meet the cancellation deadline, it is sufficient foryou to send your communication concerning yourexercise of the right of cancel before thecancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to youall payments received from you, including the costsof delivery (except for the supplementary costsarising if you chose a type of delivery other thandelivery other than the least expensive type ofstandard delivery offered by us), without unduedelay and in any event not later than 14 days fromthe day on which we are informed about yourdecision to withdraw from this contract. We willmake the reimbursement using the same means ofpayment as you used for the initial transaction, unless you have expressly agreed otherwise; in anyevent, you will not incur any fees as a result of suchreimbursement.

We may withhold reimbursementuntil we have received the goods back or you havesupplied evidence of having sent back the goods,whichever is the earliest.You shall send back the goods or hand them overto us, without undue delay and in any event notlater than 14 days from the day on which youcommunicate your withdrawal from this contract tous. The deadline is met if you send back the goodsbefore the period of 14 days has expired. You willhave to bear the direct cost of returning the goods.You are only liable for any diminished value of thegoods resulting from the handling other than what isnecessary to establish the nature, characteristicsand functioning of the goods.

Send your item/s, along with packaging and the Return Form to:
BYM Returns
PO Box 6. Berga. 08600. Barcelona