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RETURN AND EXCHANGES

If you are not 100% satisfied with your purchase, DON’T WORRY, you can return it for a full refund or exchange, the choice is yours.

To make a return, simply follow the steps below.

 

Step 1 : Fill out the Return Form enclosed with your order. There is no need to email us

Step 2 : Send your item/s, along with packaging and the Return Form to: 

BYM Returns

PO Box 6. Berga. 08600. Barcelona

Spain

Step 3: Once we receive your return, we will happily refund or exchange your order at your return cost. We will cover the shipping charges for replacement goods. You are responsible for the goods until we receive your return.

A repayment will be made to the bank card you used when you made the order. The same applies if you paid via PayPal.

 

All parcels must be returned to us within 21 days of delivery and must be in the original condition, unworn, unwashed with hygiene liners, with original labels and swing tags in place. 

Please ensure your return package is prepaid and insured, for your protection, in case of loss or damage.

Please note, we do not cover return shipping cost on all orders

If you have any questions or need more information regarding our terms and conditions of purchase, please email us at shop@beyoumini.com